This page provides full transparency on how your personal information is collected, stored, and used at Nagad99. We believe your data belongs to you.
Nagad99 has made user data protection its highest priority from day one
Every transaction and piece of personal information is protected with SSL/TLS encryption technology, making it unreadable to any outside party.
Nagad99 never sells your information to third parties. Your data is used solely to improve our services.
You can view, update, or request deletion of your stored information at any time.
Your data is stored on high-security servers and protected through regular security audits.
We clearly disclose which cookies we use and why. You have full control over your cookie preferences.
If our Privacy Policy changes, we will notify you in advance via email or through the platform.
Nagad99 is an internationally standardized online betting and gaming platform operated exclusively for users in Bangladesh. This Privacy Policy ("Policy") applies to the Nagad99 website (nagad99.ws) and all associated services.
By creating an account, using the platform, or accessing any of our services on Nagad99, you are agreeing to this Privacy Policy in full. If you do not agree with any part of this policy, please refrain from using the platform.
This policy is part of our Terms & Conditions and Responsible Gaming policy should be read together. The three documents collectively form the complete legal framework governing our services.
This Privacy Policy was last updated in January 2026. Registered members will be notified of any changes via email.
Nagad99 only collects information that is strictly necessary. We do not request or retain any unnecessary personal data. Below is a detailed breakdown of what we collect.
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Full Name | Identity Verification & Payment Processing | Yes |
| Mobile Number | Account Security & Communication | Yes |
| Email Address | Account Confirmation & Notifications | Yes |
| Date of Birth | Age verification (to confirm 18+) | Yes |
| National ID Number | KYC Verification | For Withdrawals |
| Mobile Banking Number | Deposit & Withdrawal Processing | For transactions |
| Current Address | KYC & Fraud Prevention | Optional |
The following information is collected automatically when you use the Nagad99 platform:
Nagad99 never stores your password in plain text. All passwords are encrypted using strong hashing algorithms.
Nagad99 uses the information it collects solely for specific and legitimate purposes. Each purpose is explained in detail below:
Your information is essential for creating and managing your account and processing transactions. Nagad99 uses your data to properly handle all activities related to betting, gaming, and payments.
Using the information provided at registration, we verify that every user is a real individual aged 18 or above. This is a legal requirement to protect minors.
Your login and transaction data are analyzed to protect your account from unauthorized access and to prevent money laundering or fraud.
Your feedback and support history are used to resolve your issues quickly and effectively, and to ensure a better experience going forward.
Your email address or mobile number may be used to send you relevant promotions and offers based on your preferences. You can opt out of these notifications at any time.
Nagad99 does not sell your personal information to third parties. However, limited data may be shared in specific circumstances.
All third parties with whom data is shared are required to comply with Nagad99's privacy standards. Any partner found in breach of these standards will have their relationship with us terminated immediately.
For technical reasons, your data may be processed on servers outside Bangladesh. In such cases, we ensure that the data protection standards of the destination country are at least equivalent to those of Nagad99.
Nagad99 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Nagad99 does not retain your data longer than necessary. A separate retention period is defined for each type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction History | 7 Years | AML & Financial Compliance |
| Betting History | 3 Years | Dispute Resolution |
| KYC Documents | 5 Years | Identity Verification Records |
| Login Log | 1 Year | Security Monitoring |
| Support Contact | 2 Years | Service Quality Improvement |
Once the retention period expires, your data is securely deleted or anonymized.
As a Nagad99 member, you have important rights over your own data. We respect these rights and are committed to helping you exercise them.
You can request to know what information Nagad99 holds about you at any time. We will provide that information within 30 days.
If any information we hold about you is inaccurate or incomplete, you can request a correction. Changes can be made directly through Account Settings or by contacting our support team.
If you close your account and request data deletion, Nagad99 will erase all information beyond what is required by legal obligation.
You may object to your data being used for marketing or promotional purposes. Upon such a request, we will stop using your data for that specific purpose.
To exercise these rights support@nagad99.ws Email us or reach out via support chat. We typically respond within 7 business days.
Nagad99 firmly maintains that no person under the age of 18 may use our platform. We do not knowingly collect information from minors.
To report a minor using a Nagad99 account, contact us at support@nagad99.ws. We will take action within 24 hours.
Nagad99 uses industry-leading security technology to protect your data. Our security systems are regularly updated and audited.
While we take every measure to ensure maximum security, no system on the internet is 100% secure. We strongly encourage you to use a strong password and never share your login credentials with anyone.
If you have any questions, concerns, or complaints about our Privacy Policy, don't hesitate to reach out. Nagad99 takes every complaint seriously.
Please include the following details when submitting a privacy-related complaint:
We aim to provide an initial response within 3 business days of receiving a complaint and a final resolution within 15 business days.
If this Privacy Policy is updated, the revised version will be published on this page with the updated date, and registered members will be notified by email. Visit this page regularly to stay up to date with the latest version.
Your privacy is fully protected. Open an account today and enjoy the best betting experience.